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What Are The Best High-End Virtual Receptionists

Published Jul 08, 24
6 min read


OHQ's records are enough evidence of a cost that is payable unless they are revealed to be inaccurate. Client will certainly use its sensible efforts to alert OHQ of any kind of invoice conflict within fourteen (14) days of invoice of an invoice, following the procedure laid out in Area 15. If Consumer disagreements a billing, the billing should remain to be paid on time however OHQ will certainly credit or refund Client if it is later on fairly determined by OHQ or pursuant to the conflict resolution process detailed in Section 15 that the billing was incorrect and the Customer is entitled to a credit report or refund.

Such revisions might include, without constraint, modifications for the Subscription Costs or Use Costs for OHQ Paid Providers, modifications to the usage allocations included in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such modification will certainly work after reasonable breakthrough composed notice is provided to Customer (for instance, by being uploaded to the OHQ Internet Site), except that any kind of such modification that influences a Selected Paid Service will put on Consumer starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ supplies notification of such revision to Client according to Section 16.8.

If Client does not terminate its use of any affected Selected Paid Service prior to the effective day of such modification, Client will certainly be considered to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Plan chosen by Customer is terminated, OHQ will provide Customer with sensible breakthrough notification of no much less than thirty (30) days and Consumer will certainly be offered the choice of choosing a new Rates Plan from then-current prices plans used by OHQ.

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For evasion of question, this paragraph does not use to modifications to the Catalog, which are resolved in Area 7 (verbatim virtual receptionists).1. Client stands for that all information offered by Customer and its customers to OHQ (including, without constraint, all contact info and details pertaining to Customer's Credit Card) is accurate, current and complete at the time it is provided to OHQ

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Consumer should at all times conform with all regulations, regulations, standards and codes appropriate about its use OHQ Offerings and the Consumer's supply of its services and product to its callers. Customer will not make use of any OHQ Offerings to take part in, or to urge or help others to involve in, any illegal or illegal activities.

If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent out, Consumer will incur the suitable Registration Charge for the brand-new Paid Solution Term (the ""). The efficient day of such termination will be either (i) the Asked For Termination Date, or ought to Consumer not mention a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be kept and the OHQ Offerings available to Customer until the last day of the Final Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit score will be kept by OHQ for future usage by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any type of OHQ Service, OHQ will not be accountable by any means for responding to phone calls, taking or delivering messages, or doing any various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Consumer's Account and Customer's access to the Account.

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(e) Following termination of any type of OHQ Services, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Solutions, OHQ may require that Client pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Information gathered by OHQ from Client and its customers may be made use of, revealed and shared by OHQ according to OHQ's privacy plan as available on the OHQ Web Site ("") and as might be amended from time to time.

The Controller hereby assigns the Processor relative to processing tasks undertaken in the program of the stipulation of assistant solutions. OHQ and Customer recognize and agree that the Processor goes through the complying with obligations: The Cpu shall abide by the relevant Data Protection Laws and should: (a) only act upon the written directions of the Controller and guarantee those acting under their authority do the same; (b) make sure that people refining the information undergo an obligation of confidence; (c) utilize its best efforts to secure and secure all personal data from unauthorised or illegal processing, consisting of (yet not limited to) unintended loss, damage or damages; (d) ensure that all handling meets the demands of the GDPR and associated Data Protection Regulation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous consent of the Controller; inform the Controller of any intended adjustments concerning Sub-Processors; they implement a composed contract containing the very same data security responsibilities as set out in these Terms; recognize that any failing for the Sub-processor to adhere to the Data Security Laws, the Processor stays totally reliant the Controller for the performance of the Sub-Processor's obligations; and aid the Controller in supplying subject accessibility and enabling information based on exercise their legal rights under the Information Security Rules.

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The Controller will accomplish sufficient and ideal onboarding and due diligence look for all Cpus, with a full analysis of the obligatory Information Protection Law demands. The Controller shall verify that the Cpu has adequate and recorded procedures for information breaches, data retention and data transfers in place. The Controller will acquire evidence from the Processor as to the: (a) confirmation and reliability of the workers used by the Processor; (b) any kind of certifications, accreditations and policies as referred to in the onboarding process; (c) technological and operational steps utilized in securing the Personal Data; and (d) treatments in place for allowing data subjects to exercise their civil liberties, consisting of (but not limited to), subject gain access to requests, erasure & rectification procedures and restriction of handling procedures.